IMI Professional Development Programme - Operations and Processes
This course can be taken on its own or as part of a suite of four courses, designed to enhance and professionalise any garage workshop. Ideal for owner or manager to ensure efficient and effective processes are employed to make the most of all opportunities in an increasingly complex and challenging business environment. Gain the skills you need to maximise your potential and keep moving forwards.
Units include:
- Tracking he customer journey
- Reviewing core business processes
- Highlighting the importance of diary management and parts ordering
- Technical data and GDPR essentials
- Dangers of customer supplied parts & trade MOT's
- Workshop management to maximise potential with loading and throughput of work
- Keeping the doors open; legislation and regulation requirements
Price: £749.00 + VAT
Course Dates
Sorry but there are currently no dates in the calendar for this course, please contact us for further information.
