Course Description
This course is designed to help Service Advisors and workshop leaders understand how strong operational processes directly impact profitability and performance. It provides practical tools to improve workflow, identify skill gaps, and support long-term business growth.
This course is suitable for
Any service reception, parts or management staff who work in customer facing roles in independant workshops.
Content Covered
-
Workshop processes that maximise potential
-
Identifying strengths and skill gaps within workshop team
-
Planning for future skill requirements and growth of business
-
Emphasising and demonstarting the importance of clear internal communication
-
Key elements of workshop compliance
Course Duration: One Day
Assessment
There is no assessment for this course but candidates will be issued with a certificate of attendance.
Eligibility Criteria for Candidates
There are no eligibility requirements for those who wish to undertake this course
Price: £359.00 + VAT
Course Dates
- 25/06/2026
